Case Analysis

Case Analysis

A case analysis can be described as a collection of facts, events and judgement relating to situations in which problems exist and solution must be generated for solving problems.

It is one of the techniques of training used for exposing managers to real experience of existing qnd past situations. It also assists managers in assessing success and failure and identifying organization and problems.

A case study is usually criticized on the basis of lack of information. However, absence of complete information should be regarded as a constraint and the case analyst must play the role of decision maker.

There are different approaches to case analysis. However a problem solving format is usually adopted. This format is considered as idea that is,

• Initial thought : This is the preparation for the case. It requires reading the case thoroughly and completely in order to absorb all the information in the case.

• Development of problems: That is problem analysis. It entails recognizing the problem, the nature of the problem and defining the problem.

• Evaluation of relevant theories in light of the alternatives that available alternatives towards solving the problems must be identified and analyzed, taking into consideration management theories or principles.

• Application of credible alternatives. On the basis of the evaluation, the most appropriate alternative must be chosen, taking into consideration the fact that cases are analyzed and not solved. The reasons for the course of action must be explicit and logical. The choice must be supported by management principles and theories. The choosing of alternatives must not create new problems.

Note: you need to identify the symptoms (indicators) to the problem and the real problems so that you do not profer solutions to symptoms rather than problems.