Models of people
People are complex and
when dealing with them, you have to understand their complexities in
order to get the most out of them. Managers, whether they consciously
know it or not, have in their mind a model of individual and
organizational behavior that is based on assumptions about people.
These assumptions and their related theories influence managerial
behavior.
Edgar H. Schein
developed four conceptions about people, The first being the concept
of the rational-economic man, he asumed in this instance that people
are primarily motivated by economic incentives. He goes on further to
say that since these incentives are controlled by the enterprise,
this assumption is based on the belief that people are essentially
similar to that listed as theory x by Mcgregor.
Schien's second model
is the "social man" which is based on the assumption that
man is social In nature and there is a need for interaction between
man and other people to have a sense of belonging.
The third model of
Schein is the self actualizing man and it is based on the assumption
that motives fall into five classes in a hierarchy ranging from simple
survival needs to the highest needs of self actualization which
maximizes one's potential. This model believes that people can be
self motivated and can be mature.
The fourth model which
Is complex man, presents Schein's own view of people. The underlying
assumption he makes are that people are complex and variable and have
many motives which combine into a complex motive pattern.
Other models of people
include
- Behavioristic: This view believes that people's behaviors are controlled by their environment a strategy to maximize one's potential under this model is changing the environment to get the desired behavior from subordinates.
- Phenomenological: This model assumes that people are unpredictable, unique, subjective and relative but with potential. A manager adopting this model would have to study and understand the complex functioning of the brain of subordinates, because it is there that behavior originates.
- Rational: It is believed in this model that people behave rationally, they collect and evaluate information systematically and make decisions based on an objective analysis of the different alternatives available.People can be interacted with on a rational basis by managers since it is deemed that people are rational, but managers in so Interacting with people, sweeps aside their feelings, their emotions, and the human side of their personalities.
- Emotional: This holds that people are ruled primarily by their emotions, some of which are uncontrollable. Managers in this model have to be patient and tolerant with people and seek to understand the underlying psychological causes of employees' behavior.
- Economic: According to this view, it is believed that people are motivated by economic factors, it is assumed that people act rationally get satisfaction from monetary rewards. Managers with this view would see money as the prime way to elicit contributions from subordinates.
- Self-actualizing: This view contrasts the economic view, it holds that people want to increase their competencies, they want to develop and strive to use their potentials. A manager adhering to this model would want to establish an environment in which people could exercise self-direction and reach their full capabilities.
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